Lead Technical Writer

Shop Fresh Berjaya · 📍 Banyuwangi, Jawa Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 12.000.000 per month
Shop Fresh Berjaya is looking for an experienced Lead Technical Writer to join our team in Banyuwangi, Jawa Timur. In this role, you will be responsible for creating and maintaining technical documentation for our software products. You will work closely with our development team to ensure that our documentation is accurate, up-to-date, and user-friendly. This is a great opportunity for someone who is passionate about technical writing and wants to make a difference in the lives of our customers.

📋 Tanggung Jawab Pekerjaan

Create and maintain technical documentation for our software products,Work closely with our development team to ensure that our documentation is accurate and up-to-date,Ensure that our documentation is user-friendly and meets the needs of our customers,Review and edit technical documentation written by other team members,Stay up-to-date with the latest trends and best practices in technical writing,Collaborate with our marketing team to create and maintain user guides and other customer-facing documentation,Assist in the creation and maintenance of our knowledge base and FAQs

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Technical Writing, or a related field,Minimum of 3 years of experience in technical writing,Experience with software documentation tools such as MadCap Flare, Confluence, or similar,Strong writing and editing skills,Excellent communication and interpersonal skills,Ability to work independently and as part of a team,Familiarity with Agile development methodologies,Experience with API documentation is a plus

🛠️ Keahlian

Technical writingSoftware documentationAPI documentationAgile development methodologiesConfluenceMadCap Flare
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